CMS Mortgage Solutions

Hi, I'm Kristen.Straight answers, no surprises, and a loan officer who's done this since 2012.

Buying or refinancing here in Hampton Roads? Let's do it together. You'll always know exactly where your loan stands — in plain words, no jargon, no chasing me for an answer. I've been part of CMS since 2012, and I'm in your corner the whole way.

Loan Officer Hampton Roads, VA CMS Mortgage Solutions
Kristen Genovese, Loan Officer at CMS Mortgage Solutions
Kristen Genovese Loan Officer · CMS Mortgage Solutions Hampton Roads, Virginia NMLS# 1172850
Call or text
(201) 486-2244
Email
kgenovese@cmsmtgsolutions.com
01

A little about me

Why I do this, and what you can count on.

I've been part of CMS Mortgage Solutions since 2012 — I started behind the scenes as a processor, learning how a loan really gets done, and I learned it from our founder, Corrina Carter, herself. So when you work with me, you're not getting someone who's still figuring it out. You're getting someone who knows this process inside and out.

Early on, I went deep on the part most people never see — the rules, the guidelines, the compliance side that quietly decides whether a loan actually closes. I did that on purpose. The more I understand the fine print, the better I can protect you from surprises. You'll know what's happening upfront and at every step, in plain words — and when you call, I pick up.

Here in Hampton Roads, I help first-time buyers, military families using their VA benefit, FHA buyers, and self-employed borrowers who don't fit a neat box. CMS will work on loans a lot of lenders turn away — so if you've heard "no" before, let's take another look together. This isn't just a loan. It's your family's future, and I treat it that way.

02

How I help families

A few of the ways I walk with people every week.
Military & VA loansThe VA home loan is a benefit you earned. I'll help you understand it and use it well — from your Certificate of Eligibility through closing day. Benefit eligibility varies
First-time buyersDown-payment options, plain-language steps, and a pre-approval you can shop with — so you walk into your first home feeling sure, not scared.
FHA buyersA practical, lower-down-payment path for many buyers. We'll review what matters and what to prepare — without the overwhelm. Program eligibility
Self-employedOptions for business owners who don't fit the W-2 box. You built something real — let's get it documented and counted the right way. Program eligibility
On screen — for your "let's work together" intro post
HAMPTON ROADS HOME LOANS VA · FHA · FIRST-TIME TEXT "HOME"
If buying a home in Hampton Roads feels overwhelming, start here. I'm Kristen — I've helped families finance homes through CMS Mortgage Solutions since 2012, and my whole job is making this process make sense. First-time buyer? Using your VA benefit? Self-employed and tired of hearing "no"? Text me "HOME" and let's see what's really possible together. 📍 Hampton Roads, VA · NMLS# 1172850 in bio.
03

What working together looks like

Three steps. No surprises.
The process

Three steps. No surprises.

Here's exactly how it goes — from our first hello to the keys in your hand.

01
We talk — 15 minutes. We sit down with your goals and your numbers. You leave knowing exactly where you stand — free, friendly, zero pressure.
02
We get you ready. I review your numbers and walk you through a pre-approval, so when you find the one, your offer gets taken seriously.
03
We get you home. I keep you informed every step and protect your closing date like it's my own. You're never left guessing — I'm right here with you.

If you only do one thing today, start HERE →

Text or call me for a free 15-minute look at your numbers. Out of everything on this page, this is the one. Fifteen minutes and we'll go over where you stand — your price range, what to prepare, and the clearest path to the keys. It costs you nothing, there's zero pressure, and you walk away knowing your real next step. Text or call (201) 486-2244 — or start your application here → whenever you're ready.