PREVIEW — sample reactivation kit for review · not yet public · noindex
CMS Mortgage · Kimberly Davalos-Perez · Phoenix

Wake Up Your Database

The people who already know you are your warmest pipeline.

I use this kit to reconnect with people I know in Phoenix and the Valley. I lead with FHA and first-time buying, help buyers get ready, and make space for self-employed income questions — without pressure.

100-person list builder 3 segments Email · SMS · call scripts Relationship-first
Your operating rhythm

Thursday is your Database Day.

Run this kit during your Power 2 Hours — 8–10 AM Thursday. Lead with reconnect outreach before anything else hits your calendar.

How it feeds your Daily 23
10database
5agent
5lead follow‑up
3referral ask

This kit powers 13 of your 23 daily contacts — your 10 database touches and 3 referral asks. (Agent + lead follow-up live on their own theme days.)

Do this first

Five texts today. That's the whole start.

Don't overthink it. Reactivation isn't a campaign — it's caring out loud.

01
Text your 5 closest past clients right now — just "thinking of you," no ask. (Script below.)
02
Spend 15 minutes building your "100 people you know" list (the worksheet below).
03
Pick one segment and work it this week. Personalize every message — never blast.
01

The "100 people you know" list

You know more people than you think. Aim for ~10 in each row.

You don't need to buy leads — you need to remember who already knows and trusts you. Fill in roughly 10 names per category and you'll have a warm list of 100 fast.

01Past clients you've helped buy
02Family (cercana y extendida)
03Close friends
04Neighbors, past & present
05People from old jobs
06Church / community / familia network
07Parents at your kids' school / sports
08People you do business with (stylist, mechanic, etc.)
09Gym, hobbies, groups
10Social followers you actually know
Your warm database≈ 100 people
02

Segment 1 — Past Clients

They already trust you. Stay top of mind; referrals follow.

Past Clients

Who: people I have worked with on a home purchase. Goal: I stay available for homeownership questions and first-time buyer introductions.

4-touch email sequence
Email 1 · Just checking in

Subject: Thinking of you, [First Name] Hi [First Name] — no reason for this email except to say I hope you and the family are doing great in the new place. I'm here if a homeownership question comes up. If you ever need anything — a referral for a contractor, a question about your loan, anything — I'm one text away. Aquí estoy. — Kimberly

Email 2 · Home-iversary

Subject: Happy home-iversary! [First Name], can you believe it's been [X] year(s) since you got the keys? I hope you're feeling settled in. No ask here — just celebrating you. If anything's changed and you ever want to look at your options down the road, you know where I am. — Kimberly

Email 3 · Helpful, no ask

Subject: A couple things that might help Hi [First Name] — I can help you make a list of home records to keep handy and questions to ask before planning home projects in the Valley. No pressure, no pitch. Want me to take a look at anything for you? Just reply. — Kimberly

Email 4 · The gentle referral

Subject: Quick favor (only if it feels right) [First Name], I help first-time buyers in Phoenix understand FHA and prepare for the next step. If someone you know has questions about buying, I'd be happy to listen and explain the process. No worries at all if no one comes to mind — just glad to know you. — Kimberly

2 text-message variants
SMS A · Warm check-in

Hi [First Name], it's Kimberly Davalos-Perez (your loan officer). No reason except to say hi and hope the house still feels like home! Always here if you need anything. Reply STOP to opt out.

SMS B · Light referral

Hey [First Name]! Kimberly here. If anyone you know is thinking about buying, I'd love to help them like I helped you — no pressure either way. Saludos a la familia! Reply STOP to opt out.

Warm call / voicemail script
Call · 30 seconds, no agenda

"Hi [First Name], it's Kimberly — your loan officer from CMS. No reason for the call except I was thinking about your family and wanted to say hi. I hope the house is treating you well. If you ever need anything at all, you've got my number. Take care — talk soon!"

If they say…
"We're not thinking about anything right now."
"Totally — I'm not calling to sell you anything. Just glad to stay in touch. I'm here whenever life changes."
"I'm comfortable in my home. Why would I move?"
"You might not — and that's okay. My job is just to be your person when you do have a question. No pressure, ever."
03

Segment 2 — Not Yet Ready

People who reached out but didn't close. Stay warm; timing changes.

Not Yet Ready / Didn't Close

Who: Phoenix buyers who have questions about FHA, savings, credit, or self-employed paperwork and have paused their search. Goal: I help them choose a manageable preparation step and a time to reconnect.

4-touch email sequence
Email 1 · No-pressure reconnect

Subject: Still in your corner, [First Name] Hi [First Name] — we talked a while back about buying, and life got busy (it happens!). I just wanted you to know I'm still here whenever you're ready to pick it back up. No rush, no pressure. Just reply when the time feels right. — Kimberly

Email 2 · Remove the fear

Subject: One step toward getting ready [First Name], if you're unsure where to start, I can help you make a list of questions about FHA, savings, and the documents a lender may need. If you work for yourself, we can start with your business records. Want me to take a fresh look at where you stand? No commitment, just clarity. — Kimberly

Email 3 · Give value

Subject: A free guide that might help Hi [First Name] — I can walk you through getting ready to buy your first home in Phoenix: questions about FHA, savings, and paperwork, one step at a time, in English or Spanish. Want to talk through your first step? Just say the word. — Kimberly

Email 4 · Open door

Subject: Whenever you're ready [First Name], I'll keep this short: my door is open. Months from now or next week — when you want to talk about buying, I'll pick up right where we left off, no judgment. Take care of yourself. Aquí estoy para ayudarte. — Kimberly

2 text-message variants
SMS A · Soft reopen

Hi [First Name], it's Kimberly from CMS Mortgage. No pressure at all — just checking in to say I'm still here whenever you want to revisit buying. Reply STOP to opt out.

SMS B · Value offer

Hey [First Name]! Kimberly here. I can help you make a first-home preparation list in English or Spanish. Want to start with your FHA or paperwork questions? Reply STOP to opt out.

Warm call / voicemail script
Call · gentle, low-key

"Hi [First Name], it's Kimberly Davalos-Perez from CMS Mortgage. We chatted a while back about buying a home, and I just wanted to reconnect — no agenda. Whenever you're ready to look again, I'd love to help. No rush at all. Give me a call when it's a good time. ¡Cuídate!"

If they say…
"My credit isn't good enough."
"That's exactly the kind of thing we can look at together — no judgment. I can explain what a lender reviews and help you choose a preparation step."
"I still don't have a down payment saved."
"I can help you think through savings, FHA requirements, and the costs to ask about before you start shopping. Let's begin with your questions."Subject to program eligibility
"Now's just not a good time."
"Completely understand. I'll check back down the road — and you've got my number the second anything changes."
04

Segment 3 — Your Sphere

Friends, family, community who may not know what you do.

Your Everyday Sphere

Who: people who know me around Phoenix and the Valley — friends, familia, neighbors, and community contacts. Goal: I explain how I help with FHA, first-time buying, preparation, and self-employed income questions.

4-touch email sequence
Email 1 · "Here's what I do"

Subject: A little about what I actually do Hi [First Name] — you might not know this, but I help families here in Phoenix buy their homes as a loan officer with CMS Mortgage. I focus on FHA and first-time buying, get-ready coaching, self-employed buyers, and the everyday questions that come with shopping in the Valley. If that's ever you, or someone you love, I'm here. — Kimberly

Email 2 · Educate & serve

Subject: In case it helps someone you love [First Name] — I welcome questions about buying a first home, even before someone feels ready to start. If you know anyone renting who's wondered "could that be me?", send them my way. I'll explain everything in plain language, en inglés o español. No pressure — just want to be useful. — Kimberly

Email 3 · Free resource

Subject: Free guides for anyone curious about buying Hi [First Name] — I can help buyers sort through first-time buying, FHA, getting ready, and self-employed paperwork. If someone is thinking about a home in Phoenix or the Valley, feel free to pass along my contact information. I'm happy to talk through the questions one at a time. — Kimberly

Email 4 · Open invitation

Subject: Always here for your people [First Name], I'll keep it simple — I welcome introductions to people with questions about buying their first home in Phoenix. If anyone you know ever has a home question, I'd be honored to help. Gracias for being in my corner. — Kimberly

2 text-message variants
SMS A · Casual heads-up

Hey [First Name]! It's Kimberly. Quick heads-up in case it's ever useful — I help families buy homes here in Phoenix (loan officer w/ CMS Mortgage). If you or anyone you know ever has questions, I'm here! Reply STOP to opt out.

SMS B · Share the guides

Hi [First Name]! Kimberly here. I can explain FHA and first-home preparation in English or Spanish. Feel free to share my contact information with anyone who has questions. Reply STOP to opt out.

Warm call / voicemail script
Call · friendly, natural

"Hey [First Name], it's Kimberly! Nothing big — I just realized you might not even know I help first-time buyers here in Phoenix understand FHA and get ready to shop. So if you or anyone you love ever has a home question, big or small, I want to be your person. That's it! Give me a call sometime. ¡Cuídate!"

If they say…
"I didn't know you did that!"
"Now you do! No pressure at all — I just want to be the person you think of if a home question ever comes up for you or someone you love."
"I don't really know anyone buying."
"No worries at all! Just keep me in mind — these things come up when you least expect it. Glad to stay connected either way."
05

Your simple cadence

Consistent and human beats clever and occasional.
SegmentFirst touchThenOngoing
Past ClientsWarm text or call (no ask)Home-iversary + helpful emailCheck in every ~90 days; celebrate their moments
Not Yet ReadyNo-pressure reconnect emailOffer a free guide; gentle valueLight touch every ~60 days until they're ready
Your Sphere"Here's what I do" messageShare the free guidesShow up naturally; post your content; stay visible

The only rule: personalize every message and only contact people you actually have a relationship with. This is reconnecting with people who know you — never cold blasting. Texts go to people who'd expect to hear from you, every text offers an easy opt-out, and nothing here is automated without your review.

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